Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: January 2026
At Kalyāna Wellness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or interact with us.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Book a retreat or consultation
- Subscribe to our newsletter
- Contact us through our website or email
- Participate in surveys or feedback forms
This information may include:
- Name and contact information (email, phone number, address)
- Payment information (processed securely through third-party payment processors)
- Health and dietary preferences (for retreat planning)
- Travel information and preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Device information
2. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings and reservations
- Communicate with you about your bookings, inquiries, and our services
- Send you newsletters, updates, and promotional materials (with your consent)
- Improve our website, services, and customer experience
- Respond to your inquiries and provide customer support
- Comply with legal obligations and protect our rights
- Analyze website usage and trends
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our customers (e.g., payment processors, email service providers)
- Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- With Your Consent: We may share your information with your explicit consent
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Object to certain processing of your information
To exercise these rights, please contact us at contact@kalyanawellness.in.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@kalyanawellness.in
Website: www.kalyanawellness.in